Ace44 takes your privacy seriously. This document clearly explains the types of information we collect, how it is used, how it is protected, and your rights as the owner of that data.
From technical security layers to strict data usage policies — here is how ace44 keeps your privacy fully protected.
All your personal information and transaction data is transmitted through channels secured with 256-bit SSL encryption — the same security standard used by leading banking institutions worldwide.
Your data is stored on servers protected by multi-layered firewalls, strict access controls, and 24-hour security monitoring. Only authorised staff can access member data.
Ace44 does not sell, rent, or share your personal data with any third party for marketing purposes without your consent. Your data belongs to you — we only use it to provide our services to you.
You have the full right to access, correct, download, or request deletion of your personal data. All such requests can be submitted to the ace44 support team and will be processed within 30 days.
Ace44 uses cookies to improve the user experience and analyse platform performance. You can manage cookie settings through your browser settings. More information is available in our cookie policy section.
The ace44 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. We regularly update this policy to ensure full compliance with current legislation.
As an ace44 member, you have guaranteed data protection rights that are enforceable at any time.
You may request a copy of all personal data we hold about you at any time.
If any of your information is inaccurate or outdated, you have the right to request an immediate correction.
You may request deletion of your personal data, subject to applicable legal and contractual requirements.
You may object to the processing of your data for direct marketing purposes at any time without penalty.
You have the right to receive your personal data in a machine-readable format and transfer it to another provider.
In certain circumstances, you may request that we restrict how we process your data while a dispute is being resolved.
Ace44 collects various types of information from users of our platform in order to provide the best possible service, ensure account security, and comply with applicable legal requirements. The types of information we collect are as follows:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number | KYC verification & account security |
| Contact Data | Email address, phone number, residential address | Service communication & support |
| Financial Data | Bank account details, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser | Platform security & improvements |
| Usage Data | Game records, login activity, preferences | Performance analytics & personalisation |
We only collect information that is strictly necessary for the stated purposes. You are not required to provide all requested information, but failing to do so may limit your access to certain services, particularly those related to fund withdrawals that require full identity verification.
The information we collect is used responsibly for the following purposes, and no more than what is required:
Ace44 will not use your data for any other purpose not stated in this policy without first obtaining your consent. You may withdraw consent to receive marketing communications at any time by contacting our support team.
Ace44 does not sell or trade your personal data. However, in the course of operating our platform, we may share certain information with selected and trusted categories of third parties:
All third parties we work with are required to comply with strict data protection standards and are not permitted to use your data for any purpose other than those specified in their service agreements with ace44.
The security of your personal data is ace44's highest priority. We implement multiple layers of technical and organizational protection to ensure your information remains safe at all times:
While we take all reasonable steps to protect your data, no security system can guarantee 100% protection against all threats. In the event of any data breach affecting your information, we will notify you within the timeframe required by applicable law.
Ace44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
The types of cookies we use are as follows:
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the ace44 platform.
Ace44 retains your personal data only for as long as it is needed for the purposes stated in this privacy policy, or as required by applicable laws and regulations.
When your data is no longer needed, we will securely delete it or anonymise it so it can no longer be associated with you.
The ace44 platform may contain links or integrations with third-party services such as game providers or payment processors. Please note that this Privacy Policy applies to the ace44 platform only.
When you access third-party services through our platform, you are subject to their respective privacy policies, which may differ from ours. ace44 is not responsible for the privacy practices or content of any third-party services or websites. We recommend reading the privacy policy of each third-party service you use.
Ace44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. When we make significant changes, we will:
Your continued use of the ace44 platform after any policy changes take effect constitutes your acceptance of the amended policy. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or wish to exercise your data protection rights, please contact the ace44 Data Protection Officer through the following channels:
All data protection rights requests will be processed within 30 days from the date of receipt. For more complex requests, this period may be extended by up to 60 days with appropriate notice given to you. We are committed to providing a thorough and complete response to every privacy enquiry received.
Create your ace44 account with confidence. Your privacy and security are our top priority at every step.